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Firmware Update

CAUTION.  UPDATING FIRMWARE INCORRECTLY CAN CAUSE PERMANENT DAMAGE TO YOUR DEVICE.   PLEASE FOLLOW THE INSTRUCTIONS EXACTLY

Plug the device into your PC and wait for it to be detected

Open the UGT Manager

Click the button to the right of the Firmware version and follow the onscreen prompts

Device will flash the red LED’s and the firmware updater will show the device as connected

Wait for the firmware update to complete with the message “UGT LCD Firmware update complete successfully

For problems with Firmware update or failed updates, please see below.

 


Firmware Hanging on update

Sometimes a firmware update will hang after the device starts flashing red.
 

If this happens, please trigger the update manually:

Help ->Firmware Recovery->Ok->Yes

The device should restart and firmware will be updated.