CAUTION. UPDATING FIRMWARE INCORRECTLY CAN CAUSE PERMANENT DAMAGE TO YOUR DEVICE. PLEASE FOLLOW THE INSTRUCTIONS EXACTLY
Plug the device into your PC and wait for it to be detected
Open the UGT Manager
Click the button to the right of the Firmware version and follow the onscreen prompts
Device will flash the red LED’s and the firmware updater will show the device as connected
Wait for the firmware update to complete with the message “UGT LCD Firmware update complete successfully
For problems with Firmware update or failed updates, please see below.
Firmware Update Issues
In case of a Firmware update interruption due to power failure/PC crash use the following method to update your device firmware
Connect Device to PC. Device will have booted into firmware update mode with flashing red lights
Go to Help-> Firmware Recovery
IF you have existing firmware you can retry the update, if not click NO to run manually and select firmware file (contact us if you need a firmware file)
Click “Open Firmware File” and browse to the location of the downloaded firmware
Click “Program UGT LCD”
Wait for the firmware update to complete with the message “UGT LCD Firmware update complete successfully”Click “Reset UGT LCD and Close Updater”. The device should boot up as normal.